Privacy
Policy
How Casino Hospitality NL collects, uses and protects your personal information.
About this Policy
Casino Hospitality NL ("we", "our" or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose and safeguard your personal information when you visit our website at casinohospitality.nl or interact with our services. We operate in accordance with the EU General Data Protection Regulation (GDPR) and applicable Dutch privacy law.
Our registered address is Keizersgracht 424, 1016 GC Amsterdam, The Netherlands. For privacy-related enquiries, please contact us at privacy@casinohospitality.nl.
Information We Collect
Information you provide directly
When you contact us, subscribe to our newsletter, or submit an enquiry via our contact form, we collect personal information such as your name, email address, phone number and the content of your message. If you represent a hotel or business, we may also collect your company name and job title.
Information collected automatically
When you visit our website, we automatically collect certain technical information including your IP address, browser type and version, pages visited, time spent on each page, and referring URLs. This data is collected through cookies and similar tracking technologies.
How We Use Your Information
Service provision
We use your information to respond to your enquiries, process partnership requests, send you our newsletter (with your consent), and provide the services you have requested from us.
Platform improvement
We analyse website usage data to understand how visitors interact with our platform, identify popular content, and improve the user experience. This analysis is conducted using aggregated, anonymised data wherever possible.
Legal compliance
In certain circumstances, we may be required to process your personal data to comply with applicable laws, respond to lawful requests from public authorities, or protect our legal rights.
Cookies & Tracking Technologies
Types of cookies we use
We use essential cookies (required for the website to function), analytical cookies (to understand visitor behaviour via tools such as Google Analytics), and preference cookies (to remember your settings). We do not currently use advertising cookies or sell your data to third-party advertisers.
Managing cookies
You can control and manage cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our website. For more information about cookies, visit www.allaboutcookies.org.
Data Sharing & Disclosure
We do not sell your data
Casino Hospitality NL does not sell, rent or trade your personal information to third parties for their marketing purposes.
Service providers
We may share your information with trusted third-party service providers who assist us in operating our website and delivering our services (e.g. email delivery services, analytics providers, hosting companies). These providers are contractually obligated to keep your information confidential and use it only for the services they provide to us.
Legal requirements
We may disclose your information if required by law, court order or governmental authority, or if we believe disclosure is necessary to protect our rights, your safety or the safety of others.
Data Retention
Retention periods
We retain your personal data for as long as necessary to fulfil the purposes for which it was collected, including satisfying legal, accounting or reporting requirements. Contact form submissions are retained for 24 months. Newsletter subscriber data is retained until you unsubscribe. Website analytics data is retained for 26 months.
Your Rights Under GDPR
Rights available to you
As a data subject under the EU General Data Protection Regulation (GDPR), you have the right to: access your personal data; correct inaccurate data; request deletion of your data ("right to be forgotten"); restrict or object to processing of your data; data portability; and withdraw consent at any time where processing is based on consent.
How to exercise your rights
To exercise any of these rights, please contact us at privacy@casinohospitality.nl. We will respond to your request within 30 days. If you are not satisfied with our response, you have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) at www.autoriteitpersoonsgegevens.nl.
Security
Our security measures
We implement appropriate technical and organisational measures to protect your personal data against accidental loss, unauthorised access, disclosure, alteration or destruction. These include SSL/TLS encryption for data in transit, access controls and regular security assessments. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Third-Party Links
External websites
Our website may contain links to third-party websites, including hotel websites, Holland Casino and event partners. This Privacy Policy does not apply to those external sites. We encourage you to review the privacy policies of any third-party sites you visit.
Changes to This Policy
Policy updates
We may update this Privacy Policy from time to time to reflect changes in our practices, technology or legal requirements. We will indicate the date of the most recent update at the top of this page. Where changes are material, we will notify subscribers via email.
Questions about this Policy?
If you have any questions, concerns or requests regarding this Privacy Policy or our data practices, please do not hesitate to contact us.